Telstra Future Retail

Telstra Future Retail Experience

Telstra Future Retail Experience

Original article source from Sean Barrett, all copyrights are reserved by Sean Barrett

In 2018, Telstra began transforming itself from Telco to Tech-co and needed to bring this vision to life in their retail experience. As part of the Future Retail project team, I developed the experience design and all marketing material across print, digital, and collateral.

Telstra Future Retail

Telstra Future Retail

Telstra Future Retail

Telstra Future Retail

We built a full-scale test store in a warehouse. We put eye tracking goggles on customers. We dove deep into behavioural insights and designed the store around them.

Telstra Future Retail

Telstra Future Retail

Telstra Future Retail

Telstra Future Retail

The first store opened in Melbourne March 2018 and is rolling out to 400 stores nationally.

Telstra Future Retail

Telstra Future Retail

What I did:
Customer Experience Design
Marketing Development
Wayfinding
Vendor Management

What they did:
Brand: Interbrand
Design: ACRD
Production: Wellcom Worldwide
Digital: Engagis
Translation: Multiconnections

About RECHI Retail Solutions

RECHI is designing and manufacturing company that have our own acrylic and furniture manufacturing factory could provide end-to-end retail merchandising display & store fixture solutions,high quality hot selling life-style products for global retailers and brands,we can help you from custom design, manufacture retail displays and shop fittings you need, store interior design to fitout service.

For more info about our mobile phone shop merchandising solutions,find us at at RECHI or Social Platform

Should you be interest in building a long term business cooperation,please contact us by info@rechiretail.com